Refund policy

 

RETURNS: As free shipping is offered, returns are only accepted if the item arrives damaged and is reported as such immediately (and within a limited time of the courier delivery notification). Photographs will be required and compared to images taken immediately prior to dispatch. If damage on arrival is not reported immediately it will be deemed to have arrived safely and is therefore a confirmed purchase and non-refundable.

If you are uncertain about a piece I strongly recommend you visit the studio or event to view prior to purchasing, as returns for change of mind will not be accepted. A video call to take a closer look at the work can also be arranged - please use the Contact form to enquire.